DevOps Engineer

What we offer:
We are looking to hire an enthusiastic DevOps Engineer with 2-4 years of working experience in DevOps Engineering with a passion for solving complex problems & providing scalable end-to-end solutions. Our ideal candidate has a thorough understanding of monitor, troubleshoot, maintain, and continuously improve building, packaging, and deployment processes. In the role you will collaborate with other disciplines and use their in-depth knowledge of deployment/configuration management tools in a B2B and B2C platforms to deliver business solutions with and for our clients.

What you will do:

• Primarily support customer operation including directly troubleshooting and resolving production problems
• Perform root cause analysis, diagnose and correlate all necessary information to determine the appropriate course of action, and escalate unresolved issues as appropriate.
• Schedule, test and deploy regular fixes, patches and upgrades of WebSphere Commerce components and WebSphere based solutions to multiple environments.
• Configure and update SSL certificates for WebSphere servers as required.
  Work across teams to ensure the highest level platform performance, availability and disaster recovery.
• Identify opportunities for tuning enhancements to components such as, but not limited to, OS and JVM parameters and configurations, garbage collection, caching, queuing, connection pools, plug-ins and JDBC drivers.
• Monitor Application Server performance and work with application development teams to identify and deploy solutions for performance problems.
• Hands on installation and configuration of WebSphere Application and Commerce Server in a clustered environment
• Identify areas for automation using tools or scripting languages
• Connect with HCL+IBM and other software vendors to clearly articulate problems and obtain solutions.
• Connect with hosting provider teams to debug problems, articulate and follow up on service requests, and escalate/track critical issues.
• Performance load/stress testing and performance tuning of all tiers including: web server, IBM WAS application server, HCL Commerce, HCL Commerce Search and the IBM Db2 database.
• Evaluate and report on new tools and techniques for monitoring and securing an e-Commerce site
• Documentation — Prepare and maintain thorough documentation of technologies, standards and procedures.

What you will bring:

• 1+ Experience in the DevOps field in the Retail & E-Commerce space
• BS/MS degree in Computer Science, Engineering or a related subject
• Good understanding of memory management, thread/connection pooling etc.
• Strong knowledge in DevOps implementation & Practices
• Strong knowledge in AWS/Azure Cloud implementation
• Strong knowledge in CICD pipeline implementation with best practices
• Hands-on experience in these tools & technology
• + GitHub/BitBucket/Jenkins/Maven/Bamboo/JIRA etc
• + Testing Tools like Selenium/Cucumber/JMeter etc
• + Configuration Management System like (Ansible or Chef or Puppet)
• + Infrastructure-as-a-code (IaaC) using Terraform/Cloud Formation Template/ ARM Template
• + Scripting knowledge in Bash/Python/PowerShell
• Containerization using Docker, Kubernetes
• Exposure to Microservices, Database, API implementation
• Application & Infrastructure Monitoring Tools like (AppDynamic, DataDog, Nagios etc)
• Certifications in AWS/ Azure/ Docker/ Kubernetes etc is a plus.
• Familiar with Agile/Scrum process
• Ability to innovate and to effectively deal with rapid change in a positive manner.
• Excellent analytical thinking, problem solving, organizational and time management skills.
• Strong initiative, proactive and ability to meet deadlines.
• Strong written and oral communication skills in English.
• Willingness to travel for business meetings, as required.

Good to know:

• Knowledge of Public Cloud Platforms such as Google Cloud Platform (GCP) or Amazon Web Services (AWS) or Microsoft Azure.
• Hands-on experience in Java performance tuning/holiday readiness
• Experience with JVM monitoring and diagnostic for optimal application performance.